Please be sure to check our Frequently Asked Questions for responses to before submitting an e-mail to our Customer Services team.

To find your nearest store, their telephone numbers and opening hours or to see Google maps with directions to each store, please use our Store Locator.

Wickes attempts to respond to all enquiries in a timely manner. Once we receive an e-mail, we endeavour to respond (rather than offer an auto acknowledgement) by close of business on the following day, Monday to Thursday. A response to e-mails received on Friday can be expected by the following Monday.

For general enquiries concerning Wickes, please send an e-mail to custserv@wickes.co.uk.

Wickes makes every effort to provide comprehensive product details on our website. If you are unable to locate the information you require, please click here to submit a product enquiry, making sure to include your query details.

Should you prefer to contact us in writing, our address is as follows:

Wickes Customer Services
Rhosili Road
Brackmills Industrial Estate
Northampton
Northamptonshire
NN4 7JE

Alternatively, if you wish to talk to us directly, please call us on 0870 601 1216, 8:00am - 8:00pm Monday to Friday, 8:00am - 6:00pm on Saturdays and 10:00am - 4:00pm on Sundays.